Still have questions? Just use the chat button on the bottom right. What you charge for shipping is up to you □ Check out this article for some tips on what to charge for shipping. Keep in mind that Pirate Ship never displays live rates to your customers. Pirate Ship doesn't display live rates to your customers Thought it'd be fun to film while I got my etsy order's ready to mail outI realize in my social links I never share, but I do have an etsy shop Mostly it's. Etsy is aware of this bug and says they are working on a fix. however, Etsy's dashboard has a bug where it will not be displayed in the "New" tab on their Orders & Shipping page, and you may need to use Etsy's "Search your orders" search box to find the order in Etsy. When you purchase a label for an Etsy order using Pirate Ship, if you refund that label because of a mistake or because the customer doesn't want the order anymore, the order will appear new/unshipped in Pirate Ship's Import page again. Refunding a label for an Etsy order in Pirate Ship Rename the connection, which can be helpful if you want to connect multiple shops.Įnable Pirate Ship's fully-customizable tracking emails (note: Etsy does not let you turn off their own shipping notification emails, so if you enable Pirate Ship's emails your customers will receive two emails).ĭisable Automatic Refresh, which can be helpful if you have hundreds of open orders in your Etsy shop.Įdit Field Mapping, if you'd like custom reference information to be printed on the corner of your shipping labels, like an Order ID or Batch Name. You'll find them in Settings > Integrations > Etsy, where you can: You can also see shipping information in the shipping. There will always be a processing time needed to get an order ready to ship. You will be brought to Pirate Ship's Ship > Import from Etsy page, with all of your new, unshipped Etsy orders displayed. Next to your order on the Purchases page, youll see the shipping status. Etsy orders are often made by hand, and made to order. You can still leave a review on an item or open a case one day after the estimated delivery date.In your Pirate Ship account, go to Settings > Integrations and click the Etsy button, or Connect New Source > EtsyĮtsy will ask you to authorize the connection just click Allow Access and you're all set! Shop confidently with Etsy’s Purchase Protection program knowing if your order qualifies, you’ll get a full refund if your purchase doesn’t match the item description, arrives damaged, or never arrives. Estimated delivery dates depend on the order’s shipping settings, which are set by the seller. You’ll see the shipping status to the right of your order. Orders should now appear within the Sales Orders module within the Cin7 software. Next, find the Order Status tile on the dashboard, and click Download Orders. Not all orders will have estimated delivery dates. Sign in to and go to Your account, or sign in to the Etsy app and go to You. Etsy orders can be exported to Cin7 in a very simple way, by going to Integration found in the left navigation, and then choosing Etsy. Why don't I see an estimated delivery date for my order? Learn how to set up estimated delivery dates in your shop. Most of the time once order is shipped it's handed over to partner delivery company such as FedEx, USPS, UPS. If you’re a seller, setting up estimated delivery dates can help both to drive sales to your shop, and prevent unnecessary buyer confusion. Etsy Order Tracking You can check the status of your order on the Purchases page on or on the Etsy app.
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